★ Loyalty Management

كافئ كل علاقة. واحتفظ بكل عميل.

An open-architecture, tailor-fit loyalty platform — a built-in accrual engine, flexible multi-currency management, omnichannel redemption and campaign tools, delivered on a white-label experience.

300+ airline partners on one pla… 300K hotels bookable with points 2,500+ global merchants for redemp… 3–5× engagement uplift with nati…
Reward network
700K+ hotels
My RewardsPLATINUM
12,480

points · QR 1,248 value

Flight · London−9,000
Hotel · Doha−4,200
Go-live
6–10 weeks
لماذا الولاء، ولماذا الآن

بعد التحول الرقمي، الولاء هو ساحة المعركة التالية للبنك.

After digital transformation, loyalty is the top priority for banks in the region. The FinNovaTech Customer Loyalty Management platform is an open-architecture solution that can be tailor-fitted to each client’s unique and dynamic requirements. Powered by cutting-edge technology and machine-learning, it builds flexible loyalty programmes that deepen customer experience and brand loyalty — redefining loyalty through automation and customization.

300+
airline partners on one platform
300K
hotels bookable with points
2,500+
global merchants for redemption
3–5×
engagement uplift with native redemption

Up to 62% of GCC loyalty points go unredeemed — a growing balance-sheet liability.

Legacy rewards catalogues feel dated and disconnected from the banking app.

Rigid platforms can’t match each programme’s currencies, tiers and rules.

Marketing teams wait weeks on IT to launch a single campaign.

منصة الثلاثين نقطة

كل ما يحتاجه البنك ليكافئ ويحتفظ وينمو.

التجميع والعملات

  • Built-in accrual engine
  • Flexible currency management system
  • Multiple currencies on one platform (reward points, cashback, co-brand currency)
  • Segment-based accrual rules

الفئات والشرائح ودورة الحياة

  • Customer segmentation
  • Reward tiering programmes
  • Lifecycle & status management
  • Corporate & employee loyalty

الاستبدال والسوق

  • Omnichannel redemption options
  • Pay with Points at any merchant worldwide — no restrictions
  • Reward marketplace (airlines, hotels, merchants, e-vouchers)
  • Merchant-funded cashback

الحملات والتفاعل

  • Campaign management tools
  • Real-time, contextual offers
  • Coupons & vouchers
  • Gamification & referrals

الذكاء

  • Machine-learning personalisation
  • Complex data insights & analytics
  • Next-best-offer recommendations
  • Real-time offer targeting

التجربة والتنفيذ

  • White-label UI, tailor-made per client
  • HTML5, browser + mobile/tablet responsive
  • Single Sign-On integration with flexible access policy
  • Aligned with client branding & corporate guidelines
How rewards work

Accrue → track → redeem, in one journey.

Accrue

Customers earn multi-currency points and cashback on card spend — with segment-based rules you control.

Track

A white-label app shows balances, tier progress and next-best-offers in real time.

Redeem

Pay with points anywhere, or redeem across a global marketplace of flights, hotels, gift cards and experiences.

Modules

Ten modules. One platform.

Multi-currency, segment-based accrual — the heart of the platform.
Flexible management of points, cashback and co-brand currencies in separate pools.
Define segments, reward tiers, benefits and lifecycle rules.
Redeem across web, app, branch and call centre — plus Pay with Points anywhere.
Catalogue commerce across 300+ airlines, 300,000 hotels and 2,500+ merchants.
Design, target, schedule and measure campaigns your team controls.
ML-driven recommendations, next-best-offer and real-time targeting.
HTML5 responsive UI with SSO, tailor-made to your brand.
Architecture & integration

Open, modular, API-first — tailor-fit to your bank.

  • White-label HTML5 responsive UI; SSO across web & app.
  • Configurable currencies, tiers, rules and campaigns.
  • Deployment: cloud, on-premise or hybrid.
Core bankingCard systemsDigital bankingPayment switchMerchant networkNotification / SMSCRMData platform
Admin · Program Config
Active members5.2M
Redeemed todayQR 1.2M
Points currencyMulti-pool
Cashback engine● Live
Campaign · Summer SpendRunning
الأسئلة الشائعة

أسئلة وإجابات.

Yes — multiple currencies coexist on one platform in separate pools, each with independent accrual and redemption rules.
Yes — Pay with Points works at any merchant worldwide with no restrictions, plus a curated marketplace of 300+ airlines, 300,000 hotels and 2,500+ merchants.
Fully white-label and tailor-made per client — HTML5, browser and mobile/tablet responsive, aligned to your brand and corporate guidelines.
Yes — open-architecture and modular, with Single Sign-On integration and a flexible access policy.
لنكن شركاء

Give your customers a reason to stay — and spend.

Book a working session with a FinNovaTech loyalty specialist and see the platform on your own brand.